THE BOTTOM LINE: WITH “TEAM CITADEL” YOUR CUSTOMER SERVICE EXPERIENCE will leave you feeling calm, cool, and COMPLIANT!

THE BOTTOM LINE: WITH “TEAM CITADEL” YOUR CUSTOMER SERVICE EXPERIENCE will leave you feeling calm, cool, and COMPLIANT!

Great customer service is about the genuinely good things that we make happen during your service experience! When did you recently receive a really good customer service experience? Try to think about the last time you had a really nice experience as a customer?  Hum…not so many come to mind, But then one pops into […]

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THE BOTTOM LINE: GET ONE STEP CLOSER TO SECURING YOUR BRAND AND BUSINESS IDENTITY by destroying your obsolete marketing materials!

THE BOTTOM LINE: GET ONE STEP CLOSER TO SECURING YOUR BRAND AND BUSINESS IDENTITY by destroying your obsolete marketing materials!

Business information security must include securing your obsolete marketing materials!                                                                Your company’s reputation is dependent on making sure to secure all areas of your […]

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The Bottom Line: Servicing the Chicagoland area for Document Shredding, Records Storage, and Electronics Recycling to keep your business compliant!

The Bottom Line: Servicing the Chicagoland area for Document Shredding, Records Storage, and Electronics Recycling to keep your business compliant!

Business owners and employers are responsible for a great deal. Compliance is just one part of their responsibilities; and although, very important, it is often times overlooked. Having to watch over a multitude of employees and often times over multiple locations, compliance is becoming nearly impossible to manage internally. More and more companies understand the […]

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THE BOTTOM LINE: Spring Cleaning! The Time is NOW!

THE BOTTOM LINE: Spring Cleaning! The Time is NOW!

Many people use the early Spring as a time for deep cleaning. It’s the perfect time to make a fresh start. The warmer weather and longer days allow you to open your windows, breathe the fresh air, and make time for a deep cleanout. However, when it comes to your home and office files, many […]

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The Bottom Line: Data Breaches Can Be Prevented

The Bottom Line: Data Breaches Can Be Prevented

How many customers does your company currently have in your database? Think about that number….is it thousands? Tens of thousands? Hundreds of thousands? Now take that number and multiply it by $158. That is the current cost incurred from each lost or stolen record containing sensitive or confidential information. For most small-to-mid size businesses, that […]

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The Bottom Line: Is a shred-all policy right for your office?

The Bottom Line: Is a shred-all policy right for your office?

Security. Identity Theft. Data breach. Fraud. What do all these buzzwords have in common? They come up during discussions of ever increasing privacy concerns, and collectively, they cost the US economy billions of dollars each year. Companies and individuals alike have long understood the importance of destroying sensitive personal and business information. Legislation has been […]

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